Privacy Policy

You acknowledge that any personal information you provide through the triptalesservice.in (TRIPTALES) Sites will be used by triptalesservice.in (TRIPTALES) in accordance with TRIPTALESSERVICE.IN’s privacy policy, the terms of which are incorporated here by this reference.

Personal Identification Information

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, place an order, or engage in other activities, services, features, or resources we make available on our Site. Users may be asked to provide, as appropriate, their name, email address, mailing address, and phone number. Users can, however, visit our Site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, although this may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our Site, such as the operating system and the Internet service provider utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

triptalesservice.in (TRIPTALES) may collect and use users' personal information for the following purposes:

• To Improve Customer Service

Information you provide helps us respond to customer service requests and support needs more efficiently.

• To Send Periodic Emails

We may use the email address to send information and updates pertaining to users' orders.

Refund policy

1. Cancellation and Refunds

If you cancel your package, the amount will be refunded to the original payment method within 2-3 working days. The cancellation and no-show fees are detailed in the terms and conditions of the individual hotel offer.

You have the right to file a complaint about your annual stay and request a refund for any payments made via credit card, debit card, net banking, or other methods within 10 days of using the service. Note that the refund amount will be subject to administrative fees and GST.

2. Booking Confirmation

Your booking confirmation will specify the cancellation policy and any applicable no-show fees.

3. Vacation Purchase Agreement

This Refund Policy does not apply to the VACATION PURCHASE AGREEMENT signed between Make Mera Trip and each individual customer. Your relationship with Platinum Enterprises is governed solely by the terms of the VACATION PURCHASE AGREEMENT, including its jurisdiction and dispute resolution methods. Refund requests for vacation purchases will not be entertained under any circumstances.

4. Fixed Period Vacations

Any refund requests related to fixed period vacations for you and your family must strictly follow the terms of the VACATION PURCHASE AGREEMENT. No disputes or refund requests will be accepted for payments made by credit card as per the obligations outlined in the VACATION PURCHASE AGREEMENT.

5. Contact Us

By Email: triptalesservice@gmail.com

By Phone: +91 9136 6435 98/ 8700824101

Terms & Conditions

Terms of Use

Welcome to the family of websites provided by www.triptalesservice.in (Triptales) India.

Introduction

This Agreement applies to all of the websites where it is posted (collectively “www.triptalesservice.in (Triptales). Sites”). By using one of the www.triptalesservice.in (Triptales) Sites, you accept this Agreement and certify that you are above the age of majority in your jurisdiction. Additional terms and conditions apply to some services offered on the www.triptalesservice.in (Triptales) Sites and may be found at the place where the relevant service is offered.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

We may change the terms of this Agreement from time to time. By continuing to use any of the www.triptalesservice.in (Triptales) Sites after we post any such changes, you accept the Agreement, as modified.

Third Party Sites

References on www.triptalesservice.in (Triptales) Sites to any names, marks, products, or services of third parties, or links to third-party sites or information are not an endorsement, sponsorship, or recommendation of the third party, its information, products, or services. www.triptalesservice.in (Triptales) is not responsible for the content of any third party linked site or any link contained in a linked site. Your use of a third-party site linked from a Shop4trip.com Site is at your own risk and will be governed by such third party's terms and policies.

Order Acceptance and Billing

All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of this Agreement and may result in order cancellation. Prior to accepting an order we may also request additional information from you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. www.triptalesservice.in (Triptales) may request a pre-authorization for some orders placed online with a credit or debit card.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s). You will not be charged for most orders until the order has shipped (excluding orders from Goodies Co.).

www.triptalesservice.in (Triptales) reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied.

www.triptalesservice.in (Triptales) also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any product(s) from www.triptalesservice.in (Triptales) for the purpose of engaging in a commercial sale of that same product(s) with a third party.

Pricing Information

www.triptalesservice.in (Triptales) cannot confirm the price of an item until after your order is placed. www.triptalesservice.in (Triptales) reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from www.triptalesservice.in (Triptales).

Promotional Codes

Promotional codes are limited in nature and may expire or discontinue with or without notice. Promotional codes are void where prohibited by law. Promotional codes may not be copied, sold, or otherwise offered. They are not redeemable for cash and are subject to cancellation or change at any time for any reason.

Information Provided on the www.triptalesservice.in Sites

www.triptalesservice.in (Triptales) and our customers post a variety of material on the www.triptalesservice.in (Triptales) Sites including without limitation, merchandise information, product descriptions, reviews, comments, health and prescription information, and In Store Now information (collectively, “Materials”). The Materials that appear on the www.triptalesservice.in (Triptales) Sites are for educational and informational purposes only.

Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information you have found on the www.triptalesservice.in (Triptales) Sites, you should confirm any facts that are important to your decision. www.triptalesservice.in (Triptales) and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on the www.triptalesservice.in Sites. www.triptalesservice.in (Triptales) is not responsible for, and cannot guarantee the performance of, goods and services provided by our advertisers or others to whose sites we link. Product information contained on the www.triptalesservice.in (Triptales) Sites may be different from information contained on the product materials due to manufacturer changes.

If you find a product is not as described, your sole remedy is to return it in unused condition (excluding products that are not eligible for return).

www.triptalesservice.in (Triptales), ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE MATERIALS LOCATED ON ANY OF THE www.triptalesservice.in (Triptales) SITES.

Intellectual Property

All copyrights, trademarks, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (collectively, the "IP") are owned, controlled or licensed by www.triptalesservice.in (Triptales). You may access, view, download, and print the IP and all other materials displayed on the www.triptalesservice.in (Triptales) Sites for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner.

www.triptalesservice.in (Triptales) the www.triptalesservice.in (Triptales) names and logos, Goodies.Co., and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of the www.triptalesservice.in (Triptales) Sites are trademarks or trade dress of www.triptalesservice.in (Triptales) in India. All other marks are the property of their respective companies.

Product Purchases

Products available for purchase from the www.triptalesservice.in (Triptales) website may not be returned so please review your cart carefully before making any purchases. Products may be packed and shipped by third parties.

Terms Applicable to www.triptalesservice.in (Triptales) Orders

Once you have placed an order on the www.triptalesservice.in (Triptales) To Go site we will send you an order acknowledgement by email setting out what you have ordered. This is not an order confirmation or acceptance from us.

There is a minimum order value, which may change from time to time. In addition to the price of goods, a delivery charge as shown at checkout will also be payable by you. All prices quoted are exclusive of tax and you will see estimated taxes and fees when you place the order. The final taxes and fees will be calculated on the day your order is picked and delivered.

You can cancel or amend your order at any time by calling the www.triptalesservice.in (Triptales). Due to shipment and delivery times, there are limitations on when changes or cancellations to orders can be made.

www.triptalesservice.in (Triptales) may provide you with a refund in certain circumstances. If you are not satisfied with your order, please contact the www.triptalesservice.in (Triptales).

In order to be eligible for a refund, you must:

• Contact the www.triptalesservice.in (Triptales) Contact Center within seven (7) days of date on which you received your order.

• Store the received items in the manner appropriate to the type of goods (e.g. keep chilled items chilled, frozen items frozen etc.); and

• Return the cancelled items to us in the same condition as they were delivered to you.

www.triptalesservice.in (Triptales) will not provide you a refund for certain goods which by nature cannot be returned. Such items include items which cannot be resold for health and hygiene reasons once unwrapped (for example body jewelry, mattresses, bedding, certain items of clothing, personal grooming products, and certain baby products etc.).

Notwithstanding the foregoing, all refunds will be subject to www.triptalesservice.in (Triptales)'s discretion.

www.triptalesservice.in (Triptales) To Go Delivery

We aim to deliver your goods within the delivery window you selected when placing your order, but do not guarantee that goods will be delivered on or by a certain date. www.triptalesservice.in (Triptales) will not be liable for delivering the goods outside of the requested delivery slot or failing to deliver all or any of the goods in your order.

We can only deliver to an address stored in your address book in your account on the www.triptalesservice.in (Triptales) site.

www.triptalesservice.in (Triptales) To Go Pricing

Pricing for www.triptalesservice.in (Triptales) To Go items will be the same prices as if you shopped in the store that packs and delivers the items. If an item's price changes between the time you place your order and the day your order is packed for delivery, we will charge you the lower price. If you have chosen to allow substitutions for your order, and substitutions are made, you will also be charged for the lower priced item. Please note that due to differences in distribution, regional competition, and other factors, prices may vary and so the prices you see online will not match, only the online store where your order is packed. www.triptalesservice.in To Go does not match prices from other online stores.

www.triptalesservice.in (Triptales) To Go eVouchers

eVouchers are valid only on shopping orders placed on the www.triptalesservice.in (Triptales) To Go site, subject to the terms of this section. Your use of an eVoucher indicates your agreement to be bound by these eVoucher terms and any eVoucher terms on the eVoucher itself (collectively, the "eVoucher Terms"). www.triptalesservice.in (Triptales) will only honor an eVoucher if it is used in accordance with the eVoucher Terms.

eVouchers that have not been issued by www.triptalesservice.in (Triptales) cannot be used on the www.triptalesservice.in (Triptales) eVouchers that have been issued by www.triptalesservice.in (Triptales) are, and shall remain, the property of www.triptalesservice.in (Triptales) and are not transferable, cannot be resold, and have no cash alternative unless otherwise stated.

eVouchers can be added to your www.triptalesservice.in (Triptales) To Go account by entering the code at checkout or in the Promotions-eVouchers section in your www.triptalesservice.in To Go account. To apply an eVoucher to your order you must select it in the promotions section at checkout. Use of an eVoucher may be subject to you providing proof of entitlement to use the eVoucher. All eVouchers have an expiration date. After the expiration date, the eVoucher will be removed from your www.triptalesservice.in (Triptales) To Go account.

eVoucher value(s) may be adjusted if the total discount value is greater than the value of your order.

www.triptalesservice.in (Triptales) reserves the right to withdraw or cancel any of its eVouchers at any time, either as a whole, or for specific goods or delivery areas. If this happens, then the eVouchers may not be used for any orders placed after the date of withdrawal or cancellation. www.triptalesservice.in (Triptales) reserves the right to reject or cancel the use of an eVoucher where fraud or illegal misuse is suspected. You will have no claim against www.triptalesservice.in (Triptales) in respect of such rejection or cancellation of an eVoucher. www.triptalesservice.in (Triptales) shall not be liable to any customer or household for any financial loss arising out of the cancellation or withdrawal of any eVoucher or any failure or inability of a customer to use an eVoucher for any reason.

No eVoucher may be copied, reproduced, published, or distributed directly or indirectly in any form for use by anyone other than the original recipient.

By using an eVoucher, you warrant that you are the duly authorized recipient of it.

Colors

We have made significant efforts to accurately display the colors of products that appear on the www.triptalesservice.in (Triptales) Sites. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect actual product color or finish.

About us...

Our motive is to provide our customers with a holiday at the best price which they can enjoy with their entire family. Once we collect the payment from the customer, we send them a courier within a few days which also provides some gifts. And the customer can book from us anytime within 1 year.